Tuesday, September 16, 2014

MDG menu not visible on NWBC. Instead, It shows an error “The user menu tree for user is empty."

Issue
MDG menu not visible on NWBC. Instead, It shows an error “The user menu tree for user is empty."

Error Screenshot


Solution
Role is assigned but folder is defined as a "link collection" instead of a "service map" - see:http://goo.gl/OEq9qa

Steps to solution
Step-1: Goto transaction PFCG

Step-2: Open your Role in edit mode. 

Step-3: Goto ‘Menu’ Tab.

Step-4: Double click on the folder in which your views are defined. If no folder defined, then create one and move the views to this folder.

Step-5: Click on ‘Other Node Details’ button

Step-6: Select ‘Folder Option’ as ‘As Service Map'

Step-7: Save & Execute NWBC

Solution Screenshot

References 1378659 - NWBC known issues & what to check when opening a ticket
https://websmp208.sap-ag.de/~sapidb/012003146900001035042013E/empty_user_menu.pdf

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